FAQ

Short answers from the existing FAQ and the setup steps. Prices match the shop.

Which devices run the app?

Android phones, tablets and similar devices. It is written for Android and is meant to run on those devices. It also runs on the Sunmi V2 handheld terminal and later Sunmi terminals. There is no iOS app. If you want iOS, contact us.

Can a Deliveroo or Just Eat handset be used?

In Spain and the UK, firms such as Deliveroo and Just Eat give restaurants a handheld order device. It is the same kind of Android terminal as a Sunmi V2. When someone stops using that service, they can reset the device and use it themselves. This app then prints WooCommerce orders on that handset. A separate Bluetooth receipt printer works as well.

Which printers work?

Bluetooth receipt printers, after you pair the printer with the phone or tablet, and Sunmi V2 hand terminals. Printer brands do not all use the same connection. If a printer does not print, write to us and name the model so it can be considered for an update.

What does one website cost?

The first 30 days are £9.99. After that the price is £49 per 30 days. A year for one website is £490. Unlimited websites are £199 for 30 days or £1,190 for a year. There is no free trial.

How do I connect my WooCommerce shop?

In WooCommerce open Settings, then Advanced, then REST API. Add a key with read and write permission. Copy the customer key and the secret into the app. That is the connection. The app does not add a commission to the order.

When does the licence arrive?

The setup steps said within 24 hours. The product description said within 48 hours. Check the email address you submitted. Put the website address in the order note so the key matches the right shop.

Does it print while the screen is off?

The app is built to keep running in the background with the screen off, so an order can still print.

Which languages can the receipt use?

English, Turkish, German, Spanish, French, Hindi and Chinese.

Do you charge commission on orders?

No. The published offer is 0% commission on the WooCommerce orders. You pay for the app licence, not a cut of each sale.

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